F.A.Q.

Do you issue invoices?
Yes. You’ll be able to enter your company details in the checkout form.

How long does delivery take?
Delivery time depends on when the order is placed. On working days, we usually deliver within a few hours. You can select your preferred time and date in the checkout form. For full delivery terms, click here →

If I order flowers today, when will they be delivered?
You can choose the delivery date and time during checkout. In most cases, we can deliver on the same day. For full delivery terms, click here →

Can I add a greeting card with a message?
Yes, we include a free card with every order.

Can I order flowers by phone?
Yes, you can. However, placing your order online allows you to collect loyalty points, which can be used for future purchases.

What if I don’t know when the recipient will be home?
Choose any suitable delivery time and leave a comment noting that the time should be confirmed with the recipient. In this case, we’ll call them to arrange the best time and location for delivery (without revealing it’s flowers).

What if I don’t have the exact address?
If you don’t know the exact address, just provide the recipient’s phone number. We’ll contact them to arrange delivery (again, without revealing that it’s flowers).

When can I order flowers for Valentine’s Day, Women’s Day, or Mother’s Day?
You can pre-order flowers well in advance – even months or a year ahead. Simply select the desired delivery date during checkout.

Can I remain anonymous?
Yes, complete anonymity is guaranteed automatically – no extra steps needed. The recipient will only see what you write in the card. We never reveal any other information about the sender.

Do you provide wedding decoration services?
Yes, we offer professional wedding decoration services. We create a custom style based on your vision – from the ceremony venue to the reception hall. We take care of every detail: flowers, table arrangements, installations, accessories, and more. Want a truly memorable celebration? Contact us to discuss your ideas and receive a personalized offer. Learn more about wedding decoration →